Did you receive a phone call the day before your appointment from the Transport Team? |
|
0% |
10% |
20% |
30% |
40% |
50% |
60% |
70% |
80% |
90% |
100% |
|
Answer Choices |
Responses |
Yes |
100% |
No |
0% |
|
|
Did you arrive prior to your pre-booked appointment time? |
|
0% |
10% |
20% |
30% |
40% |
50% |
60% |
70% |
80% |
90% |
100% |
|
Answer Choices |
Responses |
Yes |
100% |
No |
0% |
|
|
How did you find your driver / crew in terms of? |
|
Excellent |
Very Good |
Good |
Satisfactory |
Poor |
Were they polite? |
100% |
0% |
0% |
0% |
0% |
Did they demonstrate a caring nature? |
100% |
0% |
0% |
0% |
0% |
Did they listen to you? |
100% |
0% |
0% |
0% |
0% |
Did they make you feel safe? |
100% |
0% |
0% |
0% |
0% |
Did they make you feel at ease? |
100% |
0% |
0% |
0% |
0% |
How did you find the cleanliness of the vehicle? |
Excellent
Very Good
Good
Satisfactory
Poor
|
0% |
10% |
20% |
30% |
40% |
50% |
60% |
70% |
80% |
90% |
100% |
|
Answer Choices |
Responses |
Excellent |
100% |
Very Good |
0% |
Good |
0% |
Satisfactory |
0% |
Poor |
0% |
|
|
Whilst waiting for your return transport journey, were you offered a hot or cold drink? |
|
0% |
10% |
20% |
30% |
40% |
50% |
60% |
70% |
80% |
90% |
100% |
|
Answer Choices |
Responses |
Yes |
0% |
No |
100% |
|
|
Is there anybody from the HATS Transport Team you believe deserves special recognition? (optional) |
1. Christian williams |
|
Do you have any comments or suggestions? (optional) |
1. Brilliant driver and a gentleman |
|
Patient Name (optional) |
1. Miss Margret St John-Jack |
|
Which hospital/care facility did you visit? |
1. Parson Green |
|
Would you like someone to contact you about your views in this survey? |
|
0% |
10% |
20% |
30% |
40% |
50% |
60% |
70% |
80% |
90% |
100% |
|
Answer Choices |
Responses |
Yes |
0% |
No |
100% |
|
|
|